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Inbound Sales Specialist

Position Overview:

Canva is seeking a customer-focused Inbound Sales Representative to join our growing team in Manila. As an Inbound Sales Representative, you will be responsible for engaging with potential customers who have expressed interest in Canva's products and services. You will leverage your sales expertise to understand their needs, demonstrate the value of Canva's solutions, and guide them through the purchasing process.

Key Responsibilities:

  • Respond promptly and professionally to inbound inquiries via phone, email, and chat from potential customers interested in Canva's products and services.
  • Build rapport with prospects by actively listening to their needs, understanding their design challenges, and providing tailored solutions.
  • Educate customers on the features, benefits, and value propositions of Canva's subscription plans and premium offerings.
  • Conduct product demonstrations and presentations to showcase Canva's capabilities and help prospects envision how our platform can meet their design needs.
  • Provide accurate pricing information, negotiate terms, and close sales transactions to achieve monthly and quarterly revenue targets.
  • Maintain accurate records of customer interactions, sales activities, and pipeline management using a CRM software.
  • Collaborate with cross-functional teams including Marketing, Customer Success, and Product Development to continuously improve sales processes and drive customer satisfaction.
  • Stay updated on industry trends, competitor offerings, and market dynamics to effectively position Canva's products in the marketplace.

Qualifications:

  • Proven track record of success in inbound sales, preferably in a technology, SaaS, or digital marketing environment.
  • Excellent communication skills with the ability to articulate complex concepts clearly and persuasively.
  • Strong interpersonal skills and the ability to build relationships with diverse customer segments.
  • Self-motivated and results-oriented with a passion for exceeding sales targets and driving revenue growth.
  • Tech-savvy with proficiency in using CRM software (e.g., Salesforce) and other sales productivity tools [Gong, Outreach and Linkedin Navigator]
  • Adaptable and resilient with the ability to thrive in a fast-paced, high-pressure environment.
  • Fluency in English; proficiency in additional languages is a plus.
  • Willing to work on a shifting schedule

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually. 

Join our vibrant Canva sales team in Manila and be part of a global movement to democratize design. Canva is a fast-growing tech company on a mission to empower people to create beautiful visual content easily and affordably. With millions of users worldwide, we're revolutionizing the way individuals and businesses design and communicate.

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you!

Sales and Success 

Sales and Success  team

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