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Marketing Research Program Manager

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

  • Identify, understand, and implement best practices for planning, executing, tracking, and reporting research and data analysis, ensuring world-class standards.
  • Collaborate closely with researchers and analysts to pinpoint gaps in core processes, conducting needs assessments to foster efficiency and collaboration.
  • Oversee relationships with third-party vendors, ensuring alignment with research team needs while adhering to procurement, legal, security, and privacy requirements.
  • Partner with research leads to explore new tools and opportunities for enhancing workflows.
  • Develop and document processes, best practices, and templates to standardise and optimize workflow efficiency across the research team.
  • Enhance tracking and communication of research findings across the organisation, spearheading the establishment and maintenance of a top-tier knowledge management and insight delivery program.
  • Design reporting structures to measure the impact of research and analysis efforts, enabling data-driven decision-making and strategic insights.

You're probably a match if

  • You have 3-5 years of experience leading and managing research and data operations within the technology sector.
  • You have a solid understanding of research and data processes, with a high-level grasp of key methodologies employed in the field.
  • You have a track record of successfully delivering and maintaining insight knowledge and communication platforms and processes.
  • You have proficiency in facilitating cross-functional communication and decision-making processes.
  • You have demonstrated leadership skills, including maturity and emotional intelligence.
  • You have the ability to exercise sound judgment and exert influence on overall objectives and long-term goals.
  • You have proven capability to manage multiple projects and priorities simultaneously, showcasing exceptional organisational skills.


About the team

This role is within the Global Marketing Research & Data team, a collective comprising Market Researchers, Data Analysts, and Data Scientists. Our team's primary objective is to furnish comprehensive, insightful analyses of our markets, competitors, marketing strategies, and user demographics. By providing unparalleled insights, we empower informed decision-making within the organization, ensuring strategic actions are executed with precision and timeliness.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

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